LePinBang Customer Support FAQs for Home Appliances

1. How can I contact LePinBang customer support?

At LePinBang, we’re committed to providing reliable support for all our customers.

If you need assistance with your appliance, feel free to reach out to us through:

Working Hours:
Monday to Friday, 9:00 AM – 6:00 PM (MYT)

2. Do your products come with a warranty?

Yes, all LePinBang products come with a manufacturer warranty ranging from 3 to 6 months, depending on the product.

We recommend registering your warranty online and keeping your proof of purchase for faster support.

3. What should I do if my appliance is not working properly?

If your product is not functioning as expected, don’t worry.

Our support team will assist you with:

You may contact our support team for step-by-step guidance.

4. How can I track my order?

To track your order:

You will receive real-time updates on your delivery status.

5. Can I return or exchange a product?

Yes, returns or exchanges are accepted under certain conditions.

You may request within 7 days if:

Conditions:

6. How long does delivery take?

Delivery usually takes:

Delivery time may vary depending on courier and location.

7. What payment methods do you accept?

We currently accept:

All payments are processed securely.

8. When will my order be shipped?

Orders are processed during working days only.

Cut-off time:
Monday – Friday, 12:00 PM

Orders placed after cut-off will be shipped on the next working day.

9. Do you provide installation services?

Currently, we focus on product supply.
Installation services may vary depending on location.

Please contact us for more details.

10. Is my personal information secure?

Yes, we take your privacy seriously.

All transactions and personal data are handled securely and will not be shared with third parties.

FAQs Page